Effective Date: March 01,2024
Welcome to Textiler We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website textiler.net (Textiler) and make purchases from our online home textile shop. By using our Site, you agree to the practices described in this policy.
1. Information We Collect
We collect both personal and non-personal information when you visit our Site or make a purchase.
- Personal Information: When you make a purchase, subscribe to our newsletter, or contact us, we may collect personal information including:
- Name
- Email address
- Shipping address
- Phone number
- Payment information (processed through secure third-party providers)
- Order history and preferences
- Non-Personal Information: We may also collect non-personal information about your browsing behavior, such as:
- IP address
- Browser type and version
- Device type
- Referring website
- Pages visited on the Site
- Time spent on the Site
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including shipping and billing.
- Improve our products, services, and user experience.
- Communicate with you regarding your order status, promotions, or other updates.
- Respond to inquiries, requests, or customer service issues.
- Send marketing communications, such as newsletters or special offers (with your consent).
- Ensure security and prevent fraud.
3. Data Security
We take the security of your personal data seriously. We use industry-standard encryption technologies to protect your information. Payment transactions are processed securely by third-party providers, and we do not store payment card details on our servers.
However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
4. Sharing Your Information
We may share your personal information with trusted third parties for the following purposes:
- Payment Processors: To securely process payments and manage financial transactions.
- Shipping Providers: To deliver your products to the address you provide.
- Service Providers: To assist with our business operations (e.g., email marketing, data analysis, customer support).
- Legal Requirements: To comply with applicable laws, regulations, or legal processes, such as responding to a subpoena or court order.
We do not sell, trade, or otherwise share your personal information with third parties for marketing purposes without your explicit consent.
5. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to improve your browsing experience. Cookies are small files stored on your device that help us remember your preferences and customize the Site for you. You can control cookies through your browser settings, but disabling cookies may affect your ability to use some features of the Site.
6. Your Rights
You have the right to:
- Access and review the personal data we hold about you.
- Correct any inaccurate or incomplete information.
- Request the deletion of your personal information, subject to legal and contractual obligations.
- Opt-out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.
To exercise these rights, please contact us at customerservice@textiler.net
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once no longer needed, we securely delete or anonymize your personal data.
8. International Transfers
As our operations are based in Egypt, your personal information may be processed and stored in Egypt or other countries. By using our Site and providing your personal information, you consent to the transfer and processing of your data in these locations.
9. Children’s Privacy
Our Site is not intended for children under the age of 16. We do not knowingly collect or solicit personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will delete that information as soon as possible.
10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Textiler
Email: customerservice@textiler.net
Thank you for choosing Textiler